Privacy Policy

Version 2026-09-19

What we collect

At signup we collect contact details, company names, billing identifiers from Stripe, and the query parameters you used to reach the signup page. During service we process search evidence, analytics exports you provide, and operational logs.

How we use it

We use this information to run captures, produce reports, bill your subscription, and support your account. We do not sell personal data.

Retention

Evidence packets and reports are retained for the life of the subscription and a reasonable period afterward for audit and continuity, unless you request deletion where law allows.

Processors

We use Stripe for payments, Google Cloud (Cloud Run) to host this site, Google Tag Manager and Google Analytics 4 for consented analytics, and PostHog for consented product analytics. Payment card data is handled by Stripe.

Cookies and analytics

Necessary cookies run the signup and billing-portal session. Analytics cookies (Google Analytics via Tag Manager, and PostHog) load only after you accept them on the banner. Advertising pixels are not installed. You can change this anytime from Cookie preferences in the footer. See the cookie policy for names and durations.

Contact

Privacy questions: dave@symph.co. Document version 2026-09-19.